Privacy policy

In order to better protect the legitimate rights and interests of customers, the platform has updated the "Privacy Policy";

The update content of this version includes: In the "Information We Automatically Collect" section, the types and purposes of device identification numbers collected by ICE SMITH are further clarified. This change will be announced on July 20, 2022 and will take effect on July 27, 2022.

"ICE SMITH Privacy Policy" shows that in terms of information provided by the user to the platform, if the user is a representative or employee of any buyer or seller, or a self-employed buyer or seller: the platform will require the user to provide information on behalf of the buyer or seller to register on the platform. Specific contact information required, including name, address, telephone number, email address, job title and department;

The Platform will require users to provide certain identity information, tax registration information and/or business-related information, such as company name, business type and industry, business registration details and business license-related information.

In terms of information collected automatically by the platform, if the user contacts the platform (such as through the chat service of the customer service department, telephone or email), the platform may back up the content of the communication and ask the user to provide other information to verify identity.

The platform will collect user contact and other information from publicly available sources for user verification and due diligence.

The platform will collect detailed information on the activities, transactions and interactions of users on the platform, including information related to the type and specification of products and services purchased, price and delivery information, records of disputes and complaints, communications between users and Information disclosed in any discussion forum.

In terms of information obtained by the platform from third parties, the platform may obtain the user's personal information from the third party introduced, which may assist in providing user verification services and conduct appropriate money laundering and customer knowledge (KYC) on users Audit, and improve marketing efforts.

For company representatives, such personal information may include name, email address, company details and contact details.